Project Specialist Assistant- Environmental (m/f)

  • Communicate with internal and external clients (ex. Clarifying client's instructions and requirements, estimated turnaround time and notifications of missed turnaround dates, providing status reports, providing quotations, reviewing of chain of custodies, sending acknowledgements of analytical requests to clients, client information to laboratory, relaying information regarding methods, detection limits, placing bottle orders, assisting with rush bottle orders etc.)
  • Assist the Project Specialists and Sales staff with external customer service and support
  • Liaise with laboratory supervisors and staff to resolve day-to-day problems in meeting customer expectations
  • Respond to customer concerns and complaints and initiate corrective or preventative actions
  • Coordinate the internal and external courier drivers and routes
  • Responsible for ensuring that Environmental Laboratory Services is responding to and meeting the requirements of their clients
  • A post-secondary education (degree or diploma) in a Science related program (Chemistry, Biochemistry, or Environmental Science etc.) is required
  • More than 3 year's experience in an environmental laboratory analysis related field (Wet Chemistry, Gas & Liquid Chromatography, ICP, ICP-MS, ARD, Sample Reception and Microbiology) is beneficial
  • Knowledge of good laboratory practices and good management practices

» Job description

Lakefield, Ontario [CDN]

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